FAQs

You can pay with Interac, cash, cheque or money order at the Smith Agency office.

You may also choose to set up pre-authorized payments or provide Smith Agency with post-dated cheques.

No. Once the lease agreement is signed, the commencement date will be your move-in date.

You will be notified and will have 24 hours to come in and sign the lease (all applicants and co-signer).

We require that you bring the security deposit (half of the current registered rent) and the appropriate first month’s rent for your unit.

The co-signer must have a moral obligation to the applicant i.e., family member. This person must have a minimum of 5 years residence and employment history, be currently employed and make sufficient income for their own expenses and your rent (should it be necessary).

If they own their own home, we require a letter from the bank indicating their mortgage is current and the payments are made on time.

The co-signer must sign the lease, and is financially responsible for the unit with you.

We may require a co-signer. Smith Agency works on rent / mortgage history and rental history, and we do not do credit checks.

Pets are permitted in some Smith Agency buildings. Please inquire for further information.

The verification process usually takes 2 – 3 business days.

Incomplete applications will not be processed. Current and previous residence(s) must be completed even if you did not rent, were in another city or country, worked part time, etc.

Yes. If you are on social assistance, your current budget letter is required along with your application from whatever agency you receive income from (EIA, WCB, etc.).

A Letter of Employment or 2 current pay stubs.

If you work in Education, Healthcare or Law Enforcement, a Letter of Employment is required as we cannot verify your employment over the telephone due to privacy legislation.

Everyone over the age of 18 who will be living in the unit is required to complete an application.